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Delivery, sourcing, the care a skin asks for, and the terms we sell on.
Topics
- Shipping and Delivery When a piece leaves us and when it reaches you.
- Returns and Exchanges When a piece is refunded or replaced, and your rights under law.
- CITES and Sourcing What the convention does, which skins it covers, and what we do not claim.
- Care Guide Keeping exotic leather as it was made.
- Track Your Order Follow a piece from the atelier to your door.
- Frequently Asked Questions Sourcing, craft, orders and care.
- Gift Cards A value, not a piece. The person who receives it chooses.
Legal
Still need us
Our client advisors answer Monday to Friday. Tell us your order number and we will pick it up from there.